IT Services and Help Desk

Periodic Maintenance

It is aimed to periodically control the hardware and software that ensure the correct and smooth operation of the systems, and to bring efficiency to the optimum level by acting according to the reports created in the light of these controls.

You can reach our team, who are experts in their field and have been working together for years, at any time.




Service Process in Compliance with World Standards

DemirBT provides support services provided at the institution's location or remotely for the safe, uninterrupted and efficient operation of IT systems.

Our company determines its service quality according to the ITIL standards and considering the targets set by CobiT. Upon request, all Change Management processes are followed by our team.

Special Advisor to the Customer

We provide special IT solutions to companies with our knowledgeable and experienced team specially assigned to the company. In this way, our team, which has a command of the business processes and dynamics of the institution, can take quick action to eliminate possible problems. In addition, it is ensured that the company follows the developments in the IT world and integrates them with business processes by making strategy and planning in coordination with the IT staff within the organization. The needed solutions or services are determined and implemented.

With the consultancy service, it is aimed to manage IT projects and use IT resources, optimum management of resources such as time and personnel, increase efficiency, reduce costs, produce better quality service and increase competitiveness.



IT Systems Inventory Management

IT Inventory Management covers processes such as taking the inventory list, tracking and management of hardware and software running in a specific local network. With this service,IT resources are used with maximum efficiency and security is ensured.

By systematically managing the IT Inventory process, it is aimed to reduce the IT costs of the organizations and increase efficiency. With the inventory of software and hardware, it is aimed to monitor these systems, track licenses and easily observe user needs.

DemirBT provides the following services within the scope of Inventory Management:

  • Determination of IT resources owned by the organization.
  • Checking the updates of the hardware and software used.
  • Analysis of user needs and determination of the adequacy of available resources.
  • Users get the maximum benefit from resources by establishing a document structure for IT resources.
  • Continuous monitoring of security and software licenses, making necessary upgrades and being prepared for current threats.
  • Reducing costs by detecting unnecessary software and licenses.
  • IT Services and Help Desk

    Periodic Maintenance

    It is aimed to periodically control the hardware and software that ensure the correct and smooth operation of the systems, and to bring efficiency to the optimum level by acting according to the reports created in the light of these controls.

    You can reach our team, who are experts in their field and have been working together for years, at any time.



    Service Process in Compliance with World Standards

    DemirBT provides support services provided at the institution's location or remotely for the safe, uninterrupted and efficient operation of IT systems.

    Our company determines its service quality according to the ITIL standards and considering the targets set by CobiT. Upon request, all Change Management processes are followed by our team.



    Special Advisor to the Customer

    We provide special IT solutions to companies with our knowledgeable and experienced team specially assigned to the company. In this way, our team, which has a command of the business processes and dynamics of the institution, can take quick action to eliminate possible problems. In addition, it is ensured that the company follows the developments in the IT world and integrates them with business processes by making strategy and planning in coordination with the IT staff within the organization. The needed solutions or services are determined and implemented.

    With the consultancy service, it is aimed to manage IT projects and use IT resources, optimum management of resources such as time and personnel, increase efficiency, reduce costs, produce better quality service and increase competitiveness.



    IT Systems Inventory Management

    IT Inventory Management covers processes such as taking the inventory list, tracking and management of hardware and software running in a specific local network. With this service,IT resources are used with maximum efficiency and security is ensured.

    By systematically managing the IT Inventory process, it is aimed to reduce the IT costs of the organizations and increase efficiency. With the inventory of software and hardware, it is aimed to monitor these systems, track licenses and easily observe user needs.

    DemirBT provides the following services within the scope of Inventory Management:

  • Determination of IT resources owned by the organization.
  • Checking the updates of the hardware and software used.
  • Analysis of user needs and determination of the adequacy of available resources.
  • Users get the maximum benefit from resources by establishing a document structure for IT resources.
  • Continuous monitoring of security and software licenses, making necessary upgrades and being prepared for current threats.
  • Reducing costs by detecting unnecessary software and licenses.